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Agenda and decisions

Agenda and decisions

Venue: Council Chamber - The Guildhall, Portsmouth. View directions

Webcast: View the webcast

Items
No. Item

1.

Apologies for absence.

2.

Declarations of Members' Interests.

3.

Permanent retention of the HWRC booking system pdf icon PDF 115 KB

Purpose.

The purpose of this report is to provide an update on the booking system that has been in place at Portsmouth Household Waste Recycling Centre since June 2020, and to recommend the retention of the system indefinitely in recognition of the clear benefits that it has brought for operational and customer experience reasons.

 

RECOMMENDED that the Cabinet Member for Community Safety and Environment:

1.    Notes the continued operational benefits that have been demonstrated by the Household Waste Recycling Centre (HWRC) booking system, and the level of customer satisfaction.

2.    Approves the retention of the booking system indefinitely at Portsmouth HWRC to support the management of customer demand and operational processes.

 

 

Additional documents:

Decision:

 

DECISIONS

That the Cabinet Member for Community Safety and Environment notes the

continued operational benefits that have been demonstrated by the Household

Waste Recycling Centre (HWRC) booking system, and the level of customer satisfaction.

 

That the Cabinet Member for Community Safety and Environment approves the retention of the booking system indefinitely at Portsmouth HWRC to support the management of customer demand and operational processes.